|Applies To||Challenge users in a group|
RSA Authentication Agent 6.1.3
|Issue||Roaming profiles are not deleted when the user logs off on a SecurID protected server|
Citrix server is protected with RSA Authentication Agent 6.1.3. When the user logs off, copies of his roaming profiles are not deleted on the server. After sometime, several hundreds of profiles get accumulated and take up the resources on the machine.
Delete IE client side extensions to avoid the delay caused by IE policy processing.
Delete Registry entries mentioned below.
@="Internet Explorer Zonemapping"
@="Internet Explorer Branding"
Log off and log back as a SecurID protected user
This problem is caused by IE maintenance policies in GPO. Removing any IE maintenance policies will resolve this issue. Example : GAR-IISCTX-Tsprofile-Test
|Legacy Article ID||a55956|