|Applies To||RSA ClearTrust 5.5.3|
RSA ClearTrust Entitlements Manager (Admin GUI)
|Issue||Error: "Server error (500) - exception javax.servlet.ServletException: Not authorized (RC_NOT_AUTHORIZED): Login incorrect" appears in RSA ClearTrust Admin GUI when administrator changes their own user password via Admin GUI and then attempts to switch roles|
|Resolution||This issue has been resolved in a hot fix for RSA ClearTrust 5.5.3. Contact RSA Security Customer Support to obtain hot fix 220.127.116.11 (build 1513), or request the latest fix level (which is cumulative, and contains fixes from previous fix levels).|
The contents of this hot fix is a new Entitlements Manager Package (admingui.war).
IMPORTANT: This hot fix can only be applied to RSA ClearTrust 5.5.3. If running an earlier RSA ClearTrust 5.5.x version, you will need to update to RSA ClearTrust 5.5.3 first. RSA ClearTrust 5.5.3 is available from RSA SecurCare Online.
|Legacy Article ID||a25609|