|Applies To||RSA Key Manager Server 2.0.x|
Apache Tomcat 5.5.x
Microsoft Windows Server 2003 SP1
|Issue||Why do I have a delay in getting a key?|
Slow delay in retrieving key from RSA Key Manager Server
Inconsistent response time from server. Some keys are returned immediately while other takes seconds to return.
|Cause||Number of "helper threads" do not suffice.|
|Resolution||Modify KMS.xml to increase the number of helper thread. Add the parameter|
where <number> is equal or greater than the minPoolSize parameter.
|Notes||C3P0 Helper Threads are used to test the connections from the pool. If you have a high number of connections in your pool but a low number of helper threads, you may see delay because those threads are not enough to check all connections in the pool in a reasonable time.|
|Legacy Article ID||a37284|