Article Content
Article Number | 000017238 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.x, 7.1 Platform: Authentication Agent for Windows RSA Version/Condition: 7.2.1 |
Issue |
There was a problem with the RSA SecurID ACE/Agent. Check that the ACE/Agent is installed correctly.
An exception named System.BadImageFormatException or System.Web.HttpUnhandledException was unhandled.
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Cause | There are three possible causes for this issue:
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Resolution | To enable 64-bit applications in the Web Interface application pool
On 64-bit operating systems only, copy the sdconf.rec, nodesecret.rec, and securid files to the following three locations:
To enable the Web Interface to locate the RSA Authentication Agent,
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Legacy Article ID | a64818 |