| Article Number | 000017591 |
| Applies To | RSA Product Set: Archer
RSA Version/Condition: 5.5 |
| Issue | Navigation Menu is not loading.
Below are the request header and response header log:
Request header:POST /RSAarcher/Service/LeftNavigationService.svc/GetNavigationItems HTTP/1.1
Response header:HTTP/1.1 404 Not Found
|
| Cause | Newer Windows versions do not install HTTP Activation feature for .NET Framework. |
| Resolution | - Run Server Manager (on task bar and start menu)
- Choose the server to administer (probably local server)
- Scroll down to "Roles and Features" section.
- Choose "Add Role or Feature" from Tasks drop down
- On "Add Role or Feature Wizard" dialog, click down to "Features" in list of pages on the left.
- Expand ".NET Framework 4.5 Features".
- Under "WCF Services", check the box for "HTTP Activation". You can also add non-http types if you know you need them (tcp, named pipes, etc).
- Click "Install" Button.
|
| Legacy Article ID | a66108 |
on Jun 16, 2016