000015606 - Unable to install patch 1 on Windows 2003 64 bit

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000015606
Applies ToAuthentication Manager 7.1
Win 2003 Server x64
IssueUnable to install patch 1 on Windows 2003 64 bit
CauseThere is an issue with patch 1 ONLY on 64 bit windows platforms that prevents the install.
ResolutionPatch 1 will be replaced shortly.  If you are still seeing the issue please Contact RSA Customer Support at 800-995-5095 and ask for the latest patch rollup.
Legacy Article IDa42498

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