000021982 - Changes in name of RSA ClearTrust administrative group are not immediately reflected in Entitlements Manager (Admin GUI)

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021982
Applies ToRSA ClearTrust 5.5.3 Entitlements Manager (Admin GUI)
IssueChanges in name of RSA ClearTrust administrative group are not immediately reflected in Entitlements Manager (Admin GUI)
Wrong administrative group name displayed by RSA ClearTrust Entitlements Manager (Admin GUI)
ResolutionThis issue is resolved by a hot fix for RSA ClearTrust 5.5.3. Contact RSA Security Customer Support to request hot fix 5.5.3.17 for RSA ClearTrust Servers, or request the latest fix level (which is cumulative, and includes fixes from all previous fix levels).

As a workaround, log off and log back in to the RSA ClearTrust Entitlements Manager (Admin GUI). The new group names should now be displayed.
Legacy Article IDa26017

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