000021548 - Citrix and Terminal Services client are Securid challenged even after 'use standard windows authentication' option is selected

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000021548
Applies ToMicrosoft Windows Server 2003
Citrix MetaFrame XP
RSA ACE/Agent 5.0, 5.5, 5.6
IssueCitrix and Terminal Services client are Securid challenged even after "use standard windows authentication" option is selected
CauseThis is a bug in Microsoft Terminal Services 2003 implementation
ResolutionA supported hot fix is now available from Microsoft, but it is only intended to correct the problem described in this article. It should only be applied to systems that are experiencing this specific problem. This hot fix may receive additional testing. Therefore, if you are not severely affected by this problem, RSA Security Customer Support recommends waiting for the next Microsoft Windows Server 2003 service pack that contains this hot fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hot fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site at http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS .

NOTE: You must restart your computer after you apply this hot fix.

Source: MS KB article ID 838462 of Aug 3, 2004
Legacy Article IDa23514

Attachments

    Outcomes