|Applies To||RSA Authentication Manager 6.1|
QuickAdmin 6.1 running on Tomcat.
|Issue||Changing session timeout value for QuickAdmin, Authentication Manager 6.1.|
Session still timed out after approximately 15 minutes of inactivity.
|Cause||Change was made to the sdcommd.conf (unix, linux) or the sdcommdConfig.txt (windows): Inactivity Timeout=60 (defalut=15). The aceserver processes were toggled down and up after making the change.|
|Resolution||You must also make a configuration change on Tomcat for session timeout. Edit the \Program Files\RSA Security\RSAWebService\Tomcat\webapps\quickadmin\WEB-INF\web.xml file. Change the <session-timeout>59</session-timeout> to be one minute less than the value in sdcommd.conf or sdcommdConfig.txt. Restart the quickadmin service.|
|Notes||If the values are equal you will create a loop scenario on timeout requiring a service restart.|
|Legacy Article ID||a32658|