000021942 - Unable to issue RSA SecurID Software Tokens after applying security fix B16206 to RSA Authentication Manager 6.0

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000021942
Applies ToRSA Authentication Manager 6.0
RSA SecurID Software Token
Microsoft Windows
Sun Solaris
IssueUnable to issue RSA SecurID Software Tokens after applying security fix B16206 to RSA Authentication Manager 6.0
Error: "ERROR reading system security block  IN "iSDGetSTSeed"
Error: "Error getting token seed"
Error: "iRSHLCCloseSoftwareTokenFile: RSXmlCloseFile failed"
Error: "Error closing/saving Software Token file"
Error: "Unknown error encountered issuing the Software Token. Please see the Software Token report."
ResolutionThis issue has been resolved in a hot fix for RSA Authentication Manager 6.0. Contact RSA Security Customer Support to obtain hot fix B16603.
WorkaroundSecurity fix B16206 applied
Legacy Article IDa25800

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