000020325 - Unable to get Remote Administration to work  getting Error 38

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000020325
Applies ToRSA ACE/Server 5.1 (no longer supported as of 7-14-2006)
Remote administration
IssueUnable to get Remote Administration to work, getting Error 38
Error 38
CauseRunning remote admin version 5.0x against ACE/Server 5.1
ResolutionTo correct this issue, install Remote Administration from the ACE/Server 5.1 CD. See instructions on ACE/Server CD's documentation file  \aceservdoc\nt_install.pdf page 45.
Legacy Article IDa16050

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