|Applies To||RSA ACE/Server 5.0 (no longer supported as of 8-15-2004)|
RSA ACE/Server 5.1 (no longer supported as of 7-14-2006)
RSA ACE/Server 5.2
RSA Authentication Manager 6.0
Microsoft Windows 2000 SP4
Microsoft Windows Server 2003
|Issue||Unable to run setsyncint on Windows|
Error: "There is no server for database /ace/data/sdlog. (1423)"
Error: "** The database d:\ace\data\sdserv is in use in multi-user mode. (276)"
Error: "DISCONNECT: Database sdserv is unopen or unknown. (1009)"
Error: "SETSYNC fatal error (Unable to connect to sdserv.) 0"
|Cause||setsyncint needs to be run on the console and Terminal Services by default is seen as a remote connection|
|Resolution||To correct this issue, run setsyncint directly from the console or by using remote software that emulates a console (VNC, PCAnywhere, Terminal Services for Windows 2003 in console mode only). See the remote software provider for instructions on using these products.|
|Legacy Article ID||a23988|