|Applies To||RSA Software Token 2.1.1|
Blackberry Desktop Manager 4.2.2
|Issue||Unable to install RSA client software on Blackberry 8310|
"No additional applications designed for your device were found"
|Cause||Desktop Manager has incorrent version.|
|Resolution||Update to the latest Desktop Manager version available (>Blackberry Desktop Manager 4.2.2 ). May be dependent on Provider, otherwise, should be available from Blackberry/RIM directly.|
As workaround, the RSA Software Token Application can be installed using the Javaloader. See device specific documentation for further details.
|Legacy Article ID||a37098|