|Applies To||Remote Admin|
RSA SecurID Authentication
Windows XP Professional
|Issue||Remote Admin not working|
You cannot use Office Communicator 2005 to share a program on your computer
Inviter side error: Cannot establish the data sharing session with username because the data sharing program is not configured or installed correctly.
Receiver side error: Cannot establish the data sharing session with username because the data sharing program is not configured or installed correctly.
|Notes||It appears that one of the random ports chosen by the Auth Mgr admin GUI can be 1503. This port is required by Microsoft Office Communicator to establish a screen sharing session within an Instant Message. The fix is quick and simple, close the GUI connection, establish the IM share and then re-establish the GUI connection. It appears that the Auth Mgr admin GUI will use different ports if it notices others are in use.|
|Legacy Article ID||a40350|