000017927 - ClearTrust server does not properly perform LDAP failover

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000017927
Applies ToClearTrust Authorization Server 5.5.3
IssueClearTrust server does not properly perform LDAP failover
Primary LDAP server went down and the ClearTrust server did not fail over to the secondary LDAP server.
When clear mode connections are used with LDAP, failover does not occur when primary LDAP server disappears from the network suddenly.
ResolutionThis issue is resolved in 5.5.3.119 Contact  RSA Technical Support and request this hotfix of the latest hotfix that includes the cleartrust.jar file.
Legacy Article IDa34291

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