000012462 - RKM Appliance install appears to work but  directs to install.jsp when attempting to access /KMS

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000012462
Applies ToRSA Key Manager Appliance 1.5
IssueRKM Appliance install appears to work but, directs to install.jsp when attempting to access /KMS
The install on the appliance appears to complete but, actually there is an error which occurred when setting up the MasterPassword.  The install did not fail but, when trying to connect to https://server.domain.com/KMS, it redirected to https://server.domain.com/KMS/install.jsp which it shouldn't.
ResolutionVerify that the install was successful by checking install.log file located in /opt/rsa/setup/logs directory
During RSA Key Manager Appliance 1.5 setup process there is no check on the KMS password complexity, and install.log file indicates the following:

Unexpected Error
Error
Message:
Master Password failed quality checks: Passwords must contain a mix of alpha and numeric characters
Exception:
onclick="showDetail('exception-toggle', 'stack-trace')">
id="exception-toggle">Show Detail
com.rsa.keymanager.transport.core.exception.InputValidationException: Master Password failed quality checks: Passwords must contain a mix of alpha and numeric characters
Re-image the appliance with the latest ISO image (contact RSA Customer Support to obtain the ISO image), and re-install and reconfigure the appliance.
Legacy Article IDa42846

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