000012517 - Key Manager Server failing to start

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000012517
Applies ToRSA Key Manager Server 2.0.2
Microsoft Windows 2003 Server SP2
Microsoft Internet Information Server (IIS)
Apache Tomcat 5.5
IssueKey Manager Server failing to start
Tomcat Logs:

 java.io.FileNotFoundException: D:\Program Files\Apache Software Foundation\Tomcat 5.5\webapps\KMS\WEB-INF\lib\boost.jar (Insufficient system resources exist to complete the requested service)

 ERROR ContainerBackgroundProcessor[StandardEngine[Catalina]] org.apache.catalina.core.StandardContext - Error in resourceStart()
 ERROR ContainerBackgroundProcessor[StandardEngine[Catalina]] org.apache.catalina.core.StandardContext - Error in resourceStart()
 ERROR ContainerBackgroundProcessor[StandardEngine[Catalina]] org.apache.catalina.startup.HostConfig - Error deploying configuration descriptor KMS.xml
Key-manager log:
18 Nov 2009 15:48:43,778  ERROR Thread-1 - Exception starting filter authenticator
java.lang.NoClassDefFoundError: au/net/netstorm/boost/primordial/PrimordialException

18 Nov 2009 17:29:22,254  ERROR Thread-1 - Error filterStart
18 Nov 2009 17:29:22,254  ERROR Thread-1 - Context [/KMS] startup failed due to previous errors

boost.jar under Tomcat5.5/webapps/KMS/WEB-INF/lib/ was 0 bytes
index.jsp and main.jsp were missing under ~/Tomcat5.5/webapps/KMS/admin

ResolutionStop Tomcat and remove webapps/KMS.  Redeploy KMS.war and start Tomcat.
Legacy Article IDa48643

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