000015052 - Configuring Lotus Notes For Grid Scan/Add Lotus Notes to Repository Group

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000015052
IssueCreating Repository Group based on Lotus Notes
Allowing access to a stand alone Domino Server
Adding Lotus Notes to Repository Group
Under the Databases to Scan panel, the default user is rejected with error message "Unknown User"
CauseCould be DNS issue with the hostname of the Domino Server not resolving
Resolutionverify hostname is correct, or use IP address of the Server
Verify Username has the permissions to access the database
The username should all be in lower case
Legacy Article IDa56311

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