000025230 - Concurrent Administrative Users in RSA ClearTrust

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025230
Applies ToRSA ClearTrust 5.5.3
IssueConcurrent Administrative Users in RSA ClearTrust
The Release Notes for RSA ClearTrust 5.5.3 located at https://knowledge.rsasecurity.com/notes/scnote175.asp state that the entitlement server supports more concurrent admin users:

"Administrative Performance Improvements: Significant performance improvements have been made to the Administrative API and Entitlements Manager (GUI), and Entitlements server. Customers will experience faster response time, the ability to significantly support more concurrent administrative users, and the capability to support hundreds of thousands of users in group entitlements."
ResolutionMany factors within a configuration environment affect the entitlement server throughput, and it depends extensively and progressively on the administrative user load. Around 30 concurrent administrative user threads per entitlement server instance is an approximate maximum sustainable administrative user load for operations that involve adding users, adding users to groups, retrieving users from groups, removing users, and removing users from groups. Adding an additional entitlement server instance reduces response times through all transactions.
Legacy Article IDa25476