|Applies To||RSA ACE/Server|
|Issue||How to set up Cross Realm authentication|
Establishing a realm secret fails
ACE log error: "Remote error inserting realm."
|Cause||A realm secret cannot be established if the remote database already has the corresponding realm record. The ACE/Server administration application error is "Remote error inserting realm," but there is no log message in the remote database to indicate a problem.|
|Resolution||Delete the realm record from the remote database before attempting to establish the realm secret.|
|Legacy Article ID||4.0.348180.2320367|