on Jun 16, 2016Article Content
| Article Number | 000018037 |
| Applies To | RSA ACE/Server |
| Issue | How to set up Cross Realm authentication Establishing a realm secret fails ACE log error: "Remote error inserting realm." |
| Cause | A realm secret cannot be established if the remote database already has the corresponding realm record. The ACE/Server administration application error is "Remote error inserting realm," but there is no log message in the remote database to indicate a problem. |
| Resolution | Delete the realm record from the remote database before attempting to establish the realm secret. |
| Legacy Article ID | 4.0.348180.2320367 |