000018829 - Database Credentials for initializing the Evaluation edition of RSA Key Manager Server

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018829
Applies ToRSA Key Manager Server
Hypersonic SQL DB (HSQLDB) software
Apache Tomcat 5.5.17
Microsoft Windows 2003 Standard Edition R2 Service Pack 1
IssueWhat are the database credentials for initializing the Evaluation edition RSA Key Manager Server built-in SQL DB (Hypersonic HSQLDB)
<date> <time>,843 ERROR http-8080-1 org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/KMS].[InstallServlet] - Servlet.service() for servlet InstallServlet threw exception
com.rsa.keymanager.edge.java.sql.SqlException: java.sql.SQLException: Access is denied

The database credentials for the built-in HSQLDB software to initialize the RSA Key Manager Server are as shown:


user ID




Please contact RSA Customer Support if this username and password does not work. 

Legacy Article IDa38219