000022657 - Cross realm user not working with group membership login name

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022657
Applies ToRSA Authentication Manager 6.0
RSA Authentication Manager 6.1
IssueCross realm user not working with group membership login name
Error: "(group membership user name) is not on agent host" in user home realm
Cross realm works fine if user's normal default login name is used, and only fails if the users' (different) group membership name is used
CauseThis is functioning as designed - see RFE ID24545 to support the above functionality
ResolutionA workaround is to add the default login user as a remote user to the Agent realm, then create an alias group name matching the group name in the user's home realm.
Legacy Article IDa29798

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