|Applies To||RSA Certificate Manager|
|Issue||Unable to access the browser phase of the installation|
URL to access during installation is not accessible
|Cause||Passphrase for CA and SSL certs were set during install|
When you see the dialog prompt to access the URL for the browser phase of the install, make sure you click OK and enter the necessary passphrase in order to start the install web server. Should the installer not click OK the Certificate Manager software will need to be removed and re-installed.
Please refer to the RSA Certificate Manager Installation Guide for instruction on Uninstalling RSA Certificate Manager and Installing the RSA Certificate Manager.
|Legacy Article ID||a45165|