000021682 - Did not apply ACL rules when issuing the SSL installation certificate

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021682
Applies ToUnable to select Jurisdiction in KRA Setup
Keon Certificate Authority 6.0.x
Keon Registration Authority 6.0.x
Jurisdiction selection appears as blank drop-down window, but no data appears in the window
CauseDid not apply ACL rules when issuing the SSL installation certificate
ResolutionWhen issuing the SSL installation certificate for the KRA, be sure to do the following:

1. Select the Jurisdiction for the KRA to be associated with
2. Apply new ACL rules to enable KRA to connect to KCA secured directory (backend)
Legacy Article IDa11778

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