000021326 - Unable to complete Registration Manager installation fails at target CA

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000021326
Applies ToRSA Registration Manager 6.7
Microsoft Windows Server 2003
IssueUnable to complete Registration Manager installation

RSA Registration Manager (RRM) installation does not complete.  Although the web page says DONE, the RRM installation does not complete successfully and fails at the target CA.

Directory Server Setup

Reading configuration parameters.
Reading configuration from file [..\conf\iXudad.conf]
Checking network.
Confirming existence of target directories:
e:\rsa security\rsa_keonra\Xudad\conf
e:\rsa security\rsa_keonra\Xudad\ssl\private
e:\rsa security\rsa_keonra\Xudad\ssl\certs
e:\rsa security\rsa_keonra\Xudad\db
Bootstrapping XUDA from schema file:
e:\rsa security\rsa_keonra\Xudad\dist\schema.conf
Creating LDIF database:
e:\rsa security\rsa_keonra\Xudad\db\db.ldif
Using name space: RSA Security MD5/PEM
System CA:
Retrieving from installation directory server.
SSL System CA:
Retrieving from installation directory server.
Writing object to LDIF database.
Writing object to LDIF database.
Creating SSL server certificate:
Reading from file [../Xudad/ssl/certs/ssl.cert]
Writing object to LDIF database.
Creating root access SSL client certificate:
Reading from file [../Xudad/ssl/certs/root.cert]
Writing object to LDIF database.
Creating configuration file:
e:\rsa security\rsa_keonra\Xudad\conf\xudad.conf
Creating global configuration object
Adding cryptographic provider: XCSP Default Provider
Adding cryptographic provider: XCSP nCipher Native
Writing object to LDIF database.
Creating DB backup configuration object
Writing object to LDIF database.
Creating auxiliary directory objects.
Creating remote host entries:
remoteCA
Writing object to LDIF database.
localRA
Writing object to LDIF database.
Writing object to LDIF database.
Creating X.509 V3 extension objects.
Writing object to LDIF database.
Creating Profile objects.
Writing object to LDIF database.
Creating default LDAP ACL rule object.
Writing object to LDIF database.
Indexing database:
Copying source distribution files.
Operation completed successfully.
Directory Service installation
Successful.

Administration Server Setup

Reading configuration parameters.
Reading configuration from file [..\conf\iHttpd.conf]
Checking network.
Confirming existence of target directories:
e:\rsa security\rsa_keonra\WebServer\conf
e:\rsa security\rsa_keonra\WebServer\ssl\private
e:\rsa security\rsa_keonra\WebServer\ssl\certs
e:\rsa security\rsa_keonra\WebServer\logs
e:\rsa security\rsa_keonra\WebServer\state
e:\rsa security\rsa_keonra\WebServer\ssl\session-cache
No additional symbols found
System CA:
Retrieving from XUDAD directory server.
SSL System CA:
Retrieving from XUDAD directory server.
targetCA:
Retrieving from XUDAD directory server.
Adding object to directory database.
Creating ACL rule tree.
Adding object to directory database.
Adding object to directory database.
Adding parent object for CA request queues to directory.
Adding object to directory database.
Adding parent object for domain config objects to directory.
Adding object to directory database

ResolutionMake sure to turn off Enforce Profile Definition under the target CA's jurisdiction settings.  This can be found under Extension Profiles Section.  Once the upgrade has been completed you will be able to turn back on Enforce Profile Definition.
Legacy Article IDa39090

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