|Applies To||RSA ClearTrust 5.5|
Microsoft Active Directory
|Issue||Trying to save user in RSA ClearTrust AdminGUI gives error: "00002040: SvcErr: DSID-030508F7, problem 5003 (WILL_NOT_PERFORM), data 0 [LDAP server is unwilling to perform]"|
Attempting to utilize the ctscUserAuxClass
|Cause||ctscUserAuxClass was added to the cleartrust.data.ldap.user.objectclass parameter in ldap.conf. This cannot be done this way with Active Directory.|
The ctscUserAuxClass must be manually added to the "User" objectclass in the Active Directory schema management. Please follow the instructions in the Installation & Configuration Guide in the section titled "Manually Adding the Auxiliary User Class in Active Directory".
The Installation & Configuration Guide may be found in documentation supplied with the software as well as online copies available in RSA SecurCare Online.
RSA ClearTrust 5.5.3 Servers Installation and Configuration Guide
|Legacy Article ID||a23754|