000025939 - Unable to complete KCA installation with nCipher cardset

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000025939
Applies ToKeon Certificate Authority 6.5.1
RSA Certificate Manager 6.6
nCipher Hardware Security Module
IssueUnable to complete KCA installation with nCipher cardset
Error: "The pin of cardset <your cardset> of the current cardset you provided on the previous page does not appear to give access to the token in slot 2." during KCA installation
KCA installation fails with the message: "Member object already exists"
This is expected behavior. As per the installation and configuration guide, Appendix B, during installation the M of N cardset must be M=1.
After installation is complete you can create Certificate Authorities with M of N  cardset where M > 1.
WorkaroundnCipher M of N cardset where M > 1
Legacy Article IDa20724