000025939 - Unable to complete KCA installation with nCipher cardset

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000025939
Applies ToKeon Certificate Authority 6.5.1
RSA Certificate Manager 6.6
nCipher Hardware Security Module
IssueUnable to complete KCA installation with nCipher cardset
Error: "The pin of cardset <your cardset> of the current cardset you provided on the previous page does not appear to give access to the token in slot 2." during KCA installation
KCA installation fails with the message: "Member object already exists"
Resolution
This is expected behavior. As per the installation and configuration guide, Appendix B, during installation the M of N cardset must be M=1.
After installation is complete you can create Certificate Authorities with M of N  cardset where M > 1.
WorkaroundnCipher M of N cardset where M > 1
Legacy Article IDa20724

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