000026094 - Error starting RSA ClearTrust Entitlements Manager (Admin GUI) on BEA WebLogic 8.1 SP2 after upgrading to version 5.5.3

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000026094
Applies ToRSA ClearTrust 5.5.3 Entitlements Manager (Admin GUI)
Sun Solaris 2.8
BEA WebLogic 8.1 SP2
IssueError starting RSA ClearTrust Entitlements Manager (Admin GUI) on BEA WebLogic 8.1 SP2 after upgrading to version 5.5.3
Error: <Jan 5, 2005 12:56:24 PM EST> <Warning> <HTTP Session> <BEA-100061> <Web application: ServletContext(id=263670,name=admingui,context-path=/admingui) tried to place a non-serializable attribute: scmApplication into the session: BcqIRWw4ERYF0iFcFXbp4VFuTIHIRpzs5oq6MRfy52P1N8rXHBHv!-1843116276!1104947784264. This attribute will be lost upon redeployment. This message is logged only once per session.>

<Jan 5, 2005 12:57:47 PM EST> <Warning> <HTTP Session> <BEA-100061> <Web application: ServletContext(id=263670,name=admingui,context-path=/admingui) tried to place a non-serializable attribute: scmApplication into the session: BcqCHefCh6k7ugkQHc7n2MyNJztVF3e8d1RgLaHYJr81IXAS027p!-1843116276!1104947842338. This attribute will be lost upon redeployment. This message is logged only once per session.>
3 errors:

<Jan 4, 2005 2:42:10 PM EST> <Error> <HTTP> <BEA-101019> <[ServletContext(id=23048467,name=admingui,context-path=/admingui)] Servlet failed with

IOExceptionweblogic.servlet.jsp.CompilationException: Compilation of /usr/local/rsa/bea81/user_projects/rsadomain/./rsaserver-1/.wlnotdelete/extract/rsaserver-1_admingui_admingui/jsp_servlet/__home.java failed.

/usr/local/rsa/bea81/user_projects/rsadomain/./rsaserver-1/.wlnotdelete/extract/rsaserver-1_admingui_admingui/jsp_servlet/__home.java:681: cannot resolve symbol
symbol : method isSessionHijacked (javax.servlet.http.HttpServletRequest)
location: class sirrus.admingui.SCMApplication
if ( scmApplication.isSessionHijacked ( request ) == true ) //[ /_admin/pageInclude/CTCommon.jspf; Line: 45]

/usr/local/rsa/bea81/user_projects/rsadomain/./rsaserver-1/.wlnotdelete/extract/rsaserver-1_admingui_admingui/jsp_servlet/__home.java:683: cannot resolve symbol
symbol : method getHackerDestination ()
location: class sirrus.admingui.SCMConfiguration
String hackerDestination = scmApplication.getConfig ( ).getHackerDestination ( ); //[ /_admin/pageInclude/CTCommon.jspf; Line: 47]
/usr/local/rsa/bea81/user_projects/rsadomain/./rsaserver-1/.wlnotdelete/extract/rsaserver-1_admingui_admingui/jsp_servlet/__home.java:813: cannot resolve symbol
symbol : method getPageSelection ()
location: class sirrus.admingui.SCMSession
int currentpageSelection = scmApplication.getSession().getPageSelection(); //[ /_admin/_checkAdminRole.jspf; Line: 76]
CauseThe previous copy of the admingui.cfg file was not replaced with the one supplied in the 5.5.3 build
ResolutionThe admingui.cfg file from the previous version of RSA ClearTrust must be replaced by the one that comes with version 5.5.3. The 5.5.3 admingui.cfg file contains additional parameters referred to by the updated Admin GUI application. Without these directives, the above error(s) (as well as compilation errors) can/will occur.
WorkaroundSystem was recently upgraded to RSA ClearTrust 5.5.3
RSA ClearTrust Entitlements Manager application was deployed on BEA WebLogic 8.1
Legacy Article IDa24558

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