on Jun 16, 2016Article Content
| Article Number | 000013008 |
| Issue | DLP Endpoint Enforce host hangs when opening a file |
| Cause | Endpoint Group Configuration for this Agent has 'Automatic Analysis of Files by Content Blade' Enabled. |
| Resolution | Log into the Enterprise Manager and Edit the Endpoint Group Configuration associated with this Agent and disable 'Automatic Analysis of Files by Content Blade' by unchecking the check box. for this feature |
| Notes | Once the change has been made it may take some time for the configuration to propagate to all of the Endpoints. For improved performance and stability RSA Support recommends that this feature remain disabled. |
| Legacy Article ID | a60697 |