on Jun 16, 2016Article Content
| Article Number | 000018085 |
| Applies To | RSA ACE/Server RSA ACE/Agent for Windows Microsoft Windows Multi-Domain environment |
| Issue | Domain authentication via RAS dial-in Users are seeing a slow response when logging onto Domain-A or Domain-B in RSA ACE/Agent for Windows |
| Cause | RSA ACE/Server Administrator has "logging to system log" turned on Domain Administrator has the "resolve username" function turned on in Microsoft Windows Event Log |
| Resolution | Check the client checkbox on RSA ACE/Agent that reads "Do not resolve username in the Event Log messages". To verify data is not being sent to the Event Viewer, go under Database Administration, select "log", and verify this option is not checked. |
| Legacy Article ID | 6.0.987220.2703664 |