000018085 - Domain authentication via RAS dial-in

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018085
Applies ToRSA ACE/Server
RSA ACE/Agent for Windows
Microsoft Windows
Multi-Domain environment
IssueDomain authentication via RAS dial-in
Users are seeing a slow response when logging onto Domain-A or Domain-B in RSA ACE/Agent for Windows
CauseRSA ACE/Server Administrator has "logging to system log" turned on
Domain Administrator has the "resolve username" function turned on in Microsoft Windows Event Log
ResolutionCheck the client checkbox on RSA ACE/Agent that reads "Do not resolve username in the Event Log messages". To verify data is not being sent to the Event Viewer, go under Database Administration, select "log", and verify this option is not checked.
Legacy Article ID6.0.987220.2703664