000018414 - Downloading a Virtual Card; Virtual card is not downloaded to the browser.

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000018414
Applies ToKeon Web PassPort 1.0
Microsoft Internet Information Server (IIS) 4.0
Microsoft Windows NT SP6a
Microsoft Windows NT 4.0
IssueDownloading a Virtual Card; Virtual card is not downloaded to the browser.
Virtual card is not downloaded to the browser.
After reinstalling the Keon Web Passport Server, virtual cards are not downloaded to the user's browser client.
ResolutionThe repository data encryption key on the Web Passport server may not match the encryption key in the ldap directory server.
Either import the previously used package file, or re-create user's virtual cards in the ldap directory server with the VCM (Virtual Card Manager) using the new package file.
Legacy Article IDa145

Attachments

    Outcomes