|Applies To||RSA enVision 4.1|
VERITAS NetBackup is causing the NIC Widows service
to stop collecting messages while NetBackup is being run.
Symptoms observed are:
- problem's intermittent - happened every few days at Air Products
- NIC 400023 messages will show a rapid decline to 0 events collected
(only windows events were collected on this LC)
for, say, a 40-50 minute span, then a rapid increase back to normal
- occasional, not always, winprocess.exe crashing observed in the drwtsn.log file
- event logs will show NetBackup starting at the same time the
windows events starts the decline to 0 events collected.
The NetBackup version was 18.104.22.168 running on LS enVision 4.1. patch 5.Stopping NetBackup fixed the problem.
|Legacy Article ID||a59496|