000022606 - Entitlements Manager does not show users from Aux Store when ldap.conf is encrypted

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022606
Applies ToRSA ClearTrust 5.0.1 Authorization Server (AServer)
RSA ClearTrust 5.0.1 Entitlements Manager (Admin GUI)
Microsoft Windows 2000 Advanced Server SP2
Defect CQ tst00033860
ClearTrust Hot Fix 5.0.1.6
IssueEntitlements Manager does not show users from Aux Store when ldap.conf is encrypted
The Entitlements Manager (ClearTrust admin GUI) does not show users from the Aux Store when the directory passwords in ldap.conf are encrypted using the 'cryptedit' utility. In this scenario, only users from the ClearTrust Store are shown. If the directory passwords in ldap.conf are not encrypted, the Entitlements Manager shows users from both ClearTrust Store and the Aux Store, as expected.
ResolutionThe above problem has been fixed in a hot fix for ClearTrust 5.0.1; contact RSA Security Technical Support at 1-800-995-5095 to request ClearTrust hot fix 5.0.1.6.
Legacy Article IDa15018

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