000021638 - Emergency code access fails with 'access denied  syntax error' in RSA Authentication Manager log

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021638
Applies ToRSA Authentication Manager 6.0
Domain Access Client 6.0
IssueEmergency code access fails with "access denied, syntax error" in RSA Authentication Manager log
Error: "Access Denied, Syntax Error"
CauseThe DAC is connected to the network (is not offline)
ResolutionThis is functioning as designed. The Emergency access code is only valid for offline authentication. The network connection to RSA Authentication Manager must be disabled for offline authentications to take place.
Legacy Article IDa24115

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