000014984 - Error 'No suitable driver' when accessing Key Manager Server Administration Console

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000014984
Applies ToApache Tomcat 5.5
Microsoft Windows Server 2003 SP1
RSA Key Manager Server 2.1.1
Issuecom.rsa.kms.edge.java.sql.EdgeSqlException: java.sql.SQLException: No suitable driver
CauseJDBC driver not in CLASSPATH folder
ResolutionDepending what is your database, make sure you have the JDBC driver file (.jar) in a proper folder that will be loaded by the Application Server

SQL Server Database with Tomcat 5.5 as the application server
  - Make sure to have the Microsoft SQL JDBC driver (sqljdbc.jar) in TOMCAT/common/lib

Oracle Database with Tomcat 5.5 as the application server
  - Make sure to have Oracle JDBC driver (ojdbc14.jar) in TOMCAT/common/lib
Legacy Article IDa36319

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