000017956 - Replacement token does not show up in the token status window in edit user screen

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000017956
Applies ToRSA ACE/Server 3.3.x (no longer supported as of 3-30-2002)
RSA ACE/Server 3.3 Patch 14 (no longer supported as of 3-30-2002)
Microsoft Windows NT
UNIX (AIX, HP-UX, Solaris)
IssueReplacement token does not show up in the token status window in edit user screen
CauseThis is seen in databases with more than 32k tokens. The Progress database assigns each token a unique number. If that number is a negative number, then the token will not show up in the token status window as a replacement token.
ResolutionTo correct this issue, apply RSA ACE/Server 3.3 Patch 15 or later. The patch is available from RSA SecurCare Online.
Legacy Article ID4.0.1332438.2450288

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