000017932 - Syntax error when running Apache on Microsoft Windows

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000017932
Applies ToApache 2.0.50
RSA ClearTrust Agent 4.6
IssueSyntax error when running Apache on Microsoft Windows
Apache fails to load when RSA ClearTrust Agent is installed
Syntax error on line 9 of C:/Program Files/RSA/ClearTrust/ApacheAgent4.6/conf/ct-httpd.conf:
Cannot load C:/Program Files/RSA/ClearTrust/ApacheAgent4.6/lib/ct_apache2_agent.dll into server: The specified module could not be found.
ResolutionApache.exe requires the file MSVCP60.DLL to load external modules. Therefore, make sure it is in either the windows\system32\ directory or PATH.
Legacy Article IDa30720