000017973 - Error Message: 'Client Not Found' in ACE/Server log.

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000017973
Applies ToRSA ACE/Server
IssueEnable users to authenticate on Client
Error: "Client not found" in ACE/Server log
CauseClient not listed in the ACE/Server.
ResolutionTo add a Client to the ACE/Server database:
1. Run the Database Administration program.
2. On the Client menu, click Add Client.
3. In the Add Client dialog box, ensure users are activated on the client in one of the following ways:
        a. Check the Open to All Locally Known Users checkbox.
        b. Click "Group Activations."
        c. Click "User Activations."
Legacy Article ID4.0.386263.2321750