|Applies To||RSA ACE/Server 3.3.x (no longer supported as of 3-30-2002)|
Microsoft Windows NT 4.0
RSA ACE/Agent for Windows
Challenge all users activated.
|Issue||Test Authentication with ACE/Agent NT fails with error: "Client not found" in ACE/Server log|
Error: "Access Denied, PASSCODE Incorrect"
Error: "Client not found" in ACE/Server log
|Cause||There's no client record in the database.|
|Resolution||Create a client in the database and verify by performing test authentication.|
|Legacy Article ID||4.0.399671.2322241|