000023986 - Error 'No matching key: class com.rsa.keymanager.core.auth.z.Role' when installing Key Manager

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000023986
Applies ToRSA Key Manager Server 2.1.3
IssueError "org.apache.jasper.JasperException: No matching key: class com.rsa.keymanager.core.auth.z.Role : []" when installing Key Manager Server
CauseInvalid passwords provided during installation
ResolutionIn this specific scenario, the password "rocketfuel" was provided for both the master password and kmsadmin.

Provide a password that meet complexity requirements, example using upper and lower case letters, numbers, etc.
Legacy Article IDa39654