|Applies To||RSA ACE/Agent for Web|
RSA ACE/Agent for Windows
|Issue||RSA ACE/Agent for Web gives access to protected pages when correct passcode is used|
"PASSCODE Accepted" in ACE/Server log
Error: "Cookie rejected. Cookie failed MD5 test." in Windows event log
|Resolution||There are occasions where due to other software, permissions of registry keys within NT have been altered away from the advised Microsoft settings. |
These permissions are viewed and modified using the 'REGEDT32' utility
(WARNING from Microsoft: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.)
Go to the registry key "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\w3svc"
There should be three sets of permissions:
Administrators Full Control
Everyone Special Access
SYSTEM Full Control
These setting should exist on the "w3svc" key and all existing subkeys
If the permissions are wrong, then they can be added back in and the option to "Replace Permission on Existing Subkeys" selected.
|Legacy Article ID||4.0.1646814.2503238|