000019568 - Error: '[warn] module mod_rsawebagent.c is already added  skipping' when Web server starts; no Web pages served; no SecurID prompts appears

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000019568
Applies ToApache 1.3.24
Linux v8.1
RSA ACE/Agent for Web (Apache)
Mandrake Linux v8.1
IssueError: "[warn] module mod_rsawebagent.c is already added, skipping" when Web server starts; no Web pages served; no SecurID prompts appears
ResolutionTo correct this issue, edit the apache/rsawebagent/rsawebagent.conf file. Comment out the following line:

Add module mod_rsawebagent.c

and save the file. Lastly, start the Web server and SSL.

NOTE: The above line you commented out is required only in version 1.3.22 and not needed in version 1.3.24.
Legacy Article IDa10506

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