000025627 - Error 3: Could not add Primary to the database

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025627
Applies ToRSA ACE/Server 5.1 (no longer supported as of 7-14-2006)
RSA ACE/Server 5.2
Microsoft Windows
IssueError 3: Could not add Primary to the database
CauseThe default language setting for the ACE/Server host is configured to a language not supported by the ACE/Server
ResolutionTo correct this issue, reconfigure the default language settings for the Windows system to a language supported by the ACE/Server and reinstall ACE/Server. Further details on non-English support on ACE/Server can be found in the RSA ACE/Server Administrator's Guide under Appendix C.
Legacy Article IDa20244

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