000020085 - Reusing old nCipher administration cards

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000020085
Applies TonCipher Hardware Security Module
nCipher KeySafe
Cards are being reused from a failed nCipher system
IssueReusing old nCipher administration cards
Error: "Cannot overwrite an existing Admin card.  Please insert a different card that you want to write."
CauseThe nCipher system recognizes the card you have entered as a valid administration card and will not allow you to overwrite the data on the card
ResolutionYou may use a command line tool to reformat the card to allow it to be reused. For example:

        slotinfo 1 0 -FORMAT

This should give the following output if it is successful:

        Formatting token in module 1 slot 0:
        Formatted token OK
WorkaroundCreation of Security World
Legacy Article IDa14184