000019397 - Setting up CA certificate with Tomcat  running startup.sh script flashes then the error then disappears.

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000019397
Applies ToRSA ClearTrust 4.6.1.1
All Microsoft Windows Platforms
IssueSetting up CA certificate with Tomcat, running startup.sh script flashes then the error then disappears.
ResolutionThe key to troubleshooting this is to see the error. To do this edit the startup.bat and tomcat.bat
and sprinkle pause statements throughout the bat files. This will force the cmd tool window to remain open
to read the error. In this case JAVA_HOME was undefined, and a reboot of the machine enabled the
system environment variable to be recognized.
Legacy Article IDa9078

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