000022436 - Error: 'Missing dupmsg symbol' when installing RSA ACE/Server

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022436
Applies ToRSA ACE/Server 5.1.x (no longer supported as of 7-14-2006)
IssueError: "Missing dupmsg symbol" when installing RSA ACE/Server
RSA ACE/Server cannot be started on AIX 5.1
ResolutionIBM AIX requires a hot fix from IBM to resolve this issue.

- The APAR fix number for AIX 5.1 is IY43694
- The APAR fix number for AIX 5.2 is IY44173

NOTE: AIX 5.2 is not a supported platform for RSA ACE/Server 5.1; the fix location is provided here for convenience

These fixes can be obtained by searching the IBM web site for patches and APAR at the following URLs:

IBM fix delivery center for AIX 5.1
IBM fix delivery center for AIX 5.2

After going to these pages, select "APAR number or abstract" in the drop-down menu next to "Search by" and enter the appropriate APAR number for the select OS version.

IMPORTANT NOTE: For details about installing ACE/Server 5.1 on AIX 5.1 (including the need to use AIX 5.1 ML4 and patch as well as ACE/Server 5.1 patch 1), see the solution regarding AIX version 5.1 ML4 patch install.
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