000020499 - Single Sign-On (SSO) not working between RSA ClearTrust Agent 4.6.1 for iPlanet and RSA ClearTrust Agent 3.0.1 for IIS

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000020499
Applies ToRSA ClearTrust Agent 3.0.1 for Microsoft IIS
RSA ClearTrust 4.6.1.1 iPlanet Plugin
Sun Solaris 2.8
IssueSingle Sign-On (SSO) not working between RSA ClearTrust Agent 4.6.1 for iPlanet and RSA ClearTrust Agent 3.0.1 for IIS
ct_token_to_session: Warning: insufficient number of bytes in the output buffer to represent a valid token on IIS Agent debug
CauseIIS Agent unable to interpret the older cookie generated by the iPlanet agent
ResolutionTo correct this issue, please contact RSA Security Technical Support and request the latest iPlanet libct_iplanet_agent.so library contained in a hot fix. Then back up the existing ClearTrust library and replace with the new one.
Legacy Article IDa17113

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