000022465 - How to complete successful silent installation of RSA ClearTrust 5.5.3 and avoid unexpected termination

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022465
Applies ToRSA ClearTrust 5.5.3
Microsoft Windows Server 2003
IssueHow to complete successful silent installation of RSA ClearTrust 5.5.3 and avoid unexpected termination
When launching silent installation, an InstallShield window briefly appears on the screen before aborting and exiting installation.  No changes are written to the server.
CauseIncorrect RSA ClearTrust product documentation indicates that an error directory is specified with the -f2 switch. However, InstallShield requires a full path and file name when utilizing the -f2 switch; if a file name is not specified, InstallShield aborts. Currently, the documentation indicates the following:

f2c:\CTinstall
ResolutionModify the setup command so that a full path and file name is specified for the installation log file (e.g. -f2c:\CTinstall\install-log.txt). When the setup command is executed with correctly formatted parameters, the InstallShield will complete.
Legacy Article IDa29661

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