|Applies To||RSA ClearTrust 5.5.3|
Microsoft Windows Server 2003
|Issue||How to complete successful silent installation of RSA ClearTrust 5.5.3 and avoid unexpected termination|
When launching silent installation, an InstallShield window briefly appears on the screen before aborting and exiting installation. No changes are written to the server.
|Cause||Incorrect RSA ClearTrust product documentation indicates that an error directory is specified with the -f2 switch. However, InstallShield requires a full path and file name when utilizing the -f2 switch; if a file name is not specified, InstallShield aborts. Currently, the documentation indicates the following:|
|Resolution||Modify the setup command so that a full path and file name is specified for the installation log file (e.g. -f2c:\CTinstall\install-log.txt). When the setup command is executed with correctly formatted parameters, the InstallShield will complete.|
|Legacy Article ID||a29661|