000017914 - Error: 'ACE/Server attempted start from : Unknown host.'

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000017914
Applies ToRSA ACE/Server
UNIX (AIX, HP-UX, Solaris)
Microsoft Windows NT 4.0
IssueError: "ACE/Server attempted start from <hostname>: Unknown host."
ACE/Server Start fails
The machine does not correspond to the server named in the sdconf.rec file.
ResolutionFor Windows NT:
Run Start->Programs->ACE Server->Configuration Management
Clear the IP Address of the Master ACE/Server
Correct the hostname of the Master ACE/Server
Tab to the IP Address field and verify that the correct IP Address is filled in

For UNIX:
Run ace/prog/sdsetup -config
Correct the hostname of the Master ACE/Server
Legacy Article ID1.0.582482.2280318

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