000025891 - How to configure RSA ACE/Agent on RSA ClearTrust for SecurID authentication

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025891
Applies ToRSA ClearTrust 5.0.1
RSA ACE/Agent
RSA ACE/Server 5.2
IssueHow to configure RSA ACE/Agent on RSA ClearTrust for SecurID authentication
Error: "15:27:22:748 [*] [MUX_Request_Thread_9] - The ACE client initialization was failed. Please check if the "aceclnt" library is available." when attempting to use SecurID authentication in ClearTrust
CauseRSA ACE/Agent is not properly installed nor configured with RSA ClearTrust authorization server
ResolutionView this document for steps to configure RSA ACE/Server with RSA ClearTrust.
Legacy Article IDa18835

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